***COVID-19*** : Due to circumstances beyond our control, shipping delay can be longer than usual. Canada Post is currently experiencing a higher volume of packages than usual.
How do I clean my straws?
Stram Straws are dishwasher safe. Hand cleaning is highly recommanded with the included cleaning brush.
Can I return or exchange my products?
No. All orders are Final Sale. If you believe that there is a manufacturing defect with your product, please contact us at firstname.lastname@example.org.
What happens if I did a mistake when I ordered?
If you order the wrong color or didn't write your adress correctly at chekout, please contact us as soon as possible by email ; email@example.com. If your order is not shipped yet, we would do our best to fix it.
How much is shipping?
CANADA : Shipping is 2,99$ CAD on all orders (without tracking number).
INTERNATIONAL : Shipping is 4,99$ CAD on all orders (without tracking)